Appliance Rescue Blueprint: 7-Day Support Package

Appliance Rescue Blueprint: 7-Day Support Package

Introductory price: $79. Regular price: $119.

Don’t just get an opinion—get a complete appliance rescue plan.

The HeatFix Appliance Rescue Blueprint is more than a video consultation. It is a personalized seven-day support package designed to help you understand your appliance problem, avoid unnecessary purchases and confidently choose your best next step.

Your package begins with an initial live video assessment lasting up to 45 minutes. HeatFix then researches your specific appliance model, reviews the symptoms, helps identify possible parts and prepares a written Appliance Rescue Blueprint created specifically for you.

Your Complete Rescue Package Includes

• One live video assessment lasting up to 45 minutes
• Review of one appliance and its related symptoms
• Model-specific research by HeatFix
• Error-code and available service-history review
• Possible replacement-part identification
• Guidance on where to purchase a compatible part
• Personalized repair-or-replace recommendation
• Written Appliance Rescue Blueprint
• Seven days of related follow-up support through WhatsApp
• One 15-minute follow-up video call
• $50 credit toward an eligible HeatFix on-site repair in our service area

Your Personalized Blueprint May Include

• The most likely causes based on the available information
• Safe checks that do not require opening gas or electrical systems
• Potential parts requiring further verification
• Questions to ask before authorizing a repair
• Repair-versus-replacement considerations
• Your safest and most cost-effective next step

Seven-Day Follow-Up Support

WhatsApp is the preferred method for follow-up questions. Customers may message HeatFix at 929-642-7270 during the seven-day support period.

HeatFix will normally respond within one business day. Follow-up support covers questions related to the same appliance and the problem reviewed during the initial assessment. It does not include a second appliance, a new unrelated problem or emergency assistance.

The seven-day support period begins when the initial video assessment is completed. The included 15-minute follow-up call must be scheduled and used during that seven-day period.

Perfect for Customers Who

• Have received conflicting repair advice
• Are concerned about purchasing the wrong part
• Have a recurring or difficult appliance problem
• Want a professional second opinion
• Need help deciding whether to repair or replace
• Want continued support after the first video call

How It Works

1. Purchase the Appliance Rescue Blueprint for the introductory price of $79.
2. Send HeatFix the complete model and serial numbers, photos, videos, error codes and known repair history.
3. Attend your scheduled live video assessment of up to 45 minutes.
4. HeatFix reviews the submitted information and researches your appliance model.
5. Receive your personalized written Appliance Rescue Blueprint.
6. Use WhatsApp for related questions during your seven-day support period.
7. Schedule and complete your included 15-minute follow-up call.

Receive a $50 Repair Credit

If your appliance requires professional service, book an eligible HeatFix on-site repair for the same appliance within 30 calendar days and receive a $50 credit toward the completed repair.

The credit has no cash value, is non-transferable and cannot be combined with another discount or promotion.

Cancellation, Rescheduling and Missed Appointments

• Customers may reschedule once by providing at least 24 hours’ notice.
• Cancellations made at least 24 hours before the scheduled assessment may qualify for a refund if HeatFix has not begun the model research or written preparation.
• Once model research, parts research or written preparation has started, the service becomes non-refundable.
• Cancellations made with less than 24 hours’ notice are non-refundable.
• Missed appointments are non-refundable.
• A customer arriving late will receive the remaining portion of the scheduled appointment time.

Important Safety Information

This service provides professional remote guidance based on the information, images and video available. It does not guarantee a complete diagnosis, part availability or a successful repair.

All part numbers and compatibility must be confirmed using the appliance’s complete model and serial numbers before purchase. Replacement parts are not included in the service price.

Customers will not be instructed to open gas connections, touch exposed electrical wiring, bypass safety devices or perform hazardous work. HeatFix may stop the remote assessment and recommend an on-site inspection whenever the condition cannot be evaluated safely.

This package covers one appliance. Follow-up support is limited to the appliance and problem reviewed during the initial assessment. This service is not monitored for emergencies.

HeatFix Brooklyn LLC
Call or text: 929-642-7270 or 929-712-4600
WhatsApp: 929-642-7270
Shop and book: heatfixbrooklyn.shop

Blueprint Delivery

Your written Blueprint is normally delivered within two business days after the video assessment and receipt of the requested information.