{"product_id":"tech-line-appliance-consultation","title":"Tech.Line Appliance Consultation","description":"\u003ch2\u003eHeatfix Tech.Line Appliance Consultation\u003c\/h2\u003e\n\u003cp\u003eGet professional guidance before scheduling an in-home appliance service.\u003c\/p\u003e\n\u003cp\u003eFor just \u003cstrong\u003e$20\u003c\/strong\u003e, speak with an experienced Heatfix appliance technician by phone or video for up to \u003cstrong\u003e15 minutes\u003c\/strong\u003e. Explain the problem, share your appliance model number and send photographs or video so the technician can help you understand the likely next step.\u003c\/p\u003e\n\u003ch3\u003eYour $20 Is Credited Toward an Eligible Repair\u003c\/h3\u003e\n\u003cp\u003eIf Heatfix completes an eligible repair on the same appliance within 30 days, your $20 consultation payment will be credited toward the repair labor.\u003c\/p\u003e\n\u003ch3\u003eWhat’s Included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eUp to 15 minutes by phone or video\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReview of the appliance problem\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReview of customer-supplied photographs or video\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBasic troubleshooting guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRepair-versus-replacement guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAdvice on whether an in-home diagnosis is required\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eHelp identifying information needed for service or parts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAppliances Covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eRefrigerators and freezers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas and electric stoves\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOvens and ranges\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWashing machines\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eElectric dryers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDishwashers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOther standard household appliances, subject to approval\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003ePurchase the Heatfix Tech.Line consultation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eText your order number to \u003cstrong\u003e929-642-7270\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSend the appliance brand, model number, photographs and a brief description of the problem.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eHeatfix will contact you to schedule your phone or video consultation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBe near the appliance during the appointment when it is safe to do so.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eRepair-Credit Conditions\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eCredit is valid for 30 days.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCredit applies only to the same appliance discussed.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eHeatfix must perform the eligible repair.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOne consultation credit may be applied per repair.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCredit applies to repair labor and cannot be exchanged for cash.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCredit does not apply to parts, delivery or unrelated services.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eImportant Information\u003c\/h3\u003e\n\u003cp\u003eA remote consultation is not a guaranteed diagnosis. Some appliance problems require in-person testing before the cause or repair price can be confirmed.\u003c\/p\u003e\n\u003cp\u003eThe technician will not instruct customers to perform unsafe electrical, gas, refrigeration or mechanical work.\u003c\/p\u003e\n\u003cp\u003eStop using the appliance immediately if you notice gas, smoke, sparks, exposed wiring, a burning smell or active flooding.\u003c\/p\u003e\n\u003cp\u003ePlease provide at least four hours’ notice to reschedule. A missed appointment without notice may require purchasing another consultation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHeatfix Brooklyn LLC\u003c\/strong\u003e\u003cbr\u003eCall or text: \u003cstrong\u003e929-642-7270 \/ 929-712-4600\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWebsite:\u003c\/strong\u003e \u003ca href=\"http:\/\/www.heatfixbklyn.org\/\"\u003ewww.heatfixbklyn.org\u003c\/a\u003e\u003cbr\u003e\u003cstrong\u003eShop \u0026amp; Book:\u003c\/strong\u003e heatfixbrooklyn.shop\u003c\/p\u003e","brand":"HeatFix Brooklyn LLC","offers":[{"title":"Default Title","offer_id":44299608981638,"sku":null,"price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0663\/7414\/0038\/files\/HF-853-Tech.line.png?v=1787723530","url":"https:\/\/heatfixbrooklyn.shop\/products\/tech-line-appliance-consultation","provider":"HeatFix Brooklyn LLC","version":"1.0","type":"link"}