{"title":"Appliance Services \u0026 Consultations","description":"\u003ch2\u003eExpert Appliance Help, Before You Book an On-Site Visit\u003c\/h2\u003e\u003cp\u003eGet practical guidance from HeatFix Brooklyn through remote consultations and appliance diagnosis services for Queens, Brooklyn, and nearby Long Island communities.\u003c\/p\u003e\u003cul\u003e\n\u003cli\u003eLive appliance video consultations\u003c\/li\u003e\n\u003cli\u003eRemote troubleshooting and diagnosis\u003c\/li\u003e\n\u003cli\u003ePart and repair guidance\u003c\/li\u003e\n\u003cli\u003eClear next steps from local appliance professionals\u003c\/li\u003e\n\u003c\/ul\u003e","products":[{"product_id":"appliance-diagnosis","title":"Appliance  Diagnosis","description":"\u003ch2\u003e$80 Professional Appliance Diagnosis – Heatfix Brooklyn LLC\u003c\/h2\u003e\n\u003cp\u003eNot sure what’s wrong with your appliance? \u003cstrong\u003eLet Heatfix find the problem before you spend money on unnecessary parts or repairs.\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003ePurchase your \u003cstrong\u003eProfessional Appliance Diagnosis for only $80\u003c\/strong\u003e and schedule a Heatfix technician to inspect your appliance and identify the problem.\u003c\/p\u003e\n\u003ch3\u003eWe Diagnose:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eRefrigerators \u0026amp; Freezers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eStoves \u0026amp; Ovens\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWashers \u0026amp; Dryers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDishwashers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eMicrowaves\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOther major household appliances\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eYour $80 Diagnosis Includes:\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eProfessional inspection\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eTroubleshooting of the reported problem\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eIdentification of the likely cause\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRepair recommendation\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eEstimate for recommended repair when applicable\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003cp\u003e\u003cstrong\u003eDiagnosis Fee: $80\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003eAfter purchasing, a Heatfix representative will contact you to confirm your \u003cstrong\u003eservice address, appliance information, and appointment time\u003c\/strong\u003e.\u003c\/p\u003e\n\u003cp\u003e📍 \u003cstrong\u003eServing Queens \u0026amp; Brooklyn\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e📞 \u003cstrong\u003e929-642-7270 \/ 929-712-4600\u003c\/strong\u003e\u003cbr\u003e📧 \u003cstrong\u003e\u003ca href=\"mailto:heatfix36@gmail.com\"\u003eheatfix36@gmail.com\u003c\/a\u003e\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHEATFIX BROOKLYN LLC\u003c\/strong\u003e\u003cbr\u003e\u003cem\u003eFast. Reliable. Professional. We Fix It Right.\u003c\/em\u003e\u003c\/p\u003e","brand":"My Store","offers":[{"title":"Default Title","offer_id":44285556162694,"sku":null,"price":80.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0663\/7414\/0038\/files\/HF-643-QRC.png?v=1787520501"},{"product_id":"tech-line-appliance-consultation","title":"Tech.Line Appliance Consultation","description":"\u003ch2\u003eHeatfix Tech.Line Appliance Consultation\u003c\/h2\u003e\n\u003cp\u003eGet professional guidance before scheduling an in-home appliance service.\u003c\/p\u003e\n\u003cp\u003eFor just \u003cstrong\u003e$20\u003c\/strong\u003e, speak with an experienced Heatfix appliance technician by phone or video for up to \u003cstrong\u003e15 minutes\u003c\/strong\u003e. Explain the problem, share your appliance model number and send photographs or video so the technician can help you understand the likely next step.\u003c\/p\u003e\n\u003ch3\u003eYour $20 Is Credited Toward an Eligible Repair\u003c\/h3\u003e\n\u003cp\u003eIf Heatfix completes an eligible repair on the same appliance within 30 days, your $20 consultation payment will be credited toward the repair labor.\u003c\/p\u003e\n\u003ch3\u003eWhat’s Included\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eUp to 15 minutes by phone or video\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReview of the appliance problem\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eReview of customer-supplied photographs or video\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBasic troubleshooting guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eRepair-versus-replacement guidance\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eAdvice on whether an in-home diagnosis is required\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eHelp identifying information needed for service or parts\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eAppliances Covered\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eRefrigerators and freezers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eGas and electric stoves\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOvens and ranges\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eWashing machines\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eElectric dryers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eDishwashers\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOther standard household appliances, subject to approval\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eHow It Works\u003c\/h3\u003e\n\u003col\u003e\n\u003cli\u003e\n\u003cp\u003ePurchase the Heatfix Tech.Line consultation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eText your order number to \u003cstrong\u003e929-642-7270\u003c\/strong\u003e.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eSend the appliance brand, model number, photographs and a brief description of the problem.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eHeatfix will contact you to schedule your phone or video consultation.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eBe near the appliance during the appointment when it is safe to do so.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ol\u003e\n\u003ch3\u003eRepair-Credit Conditions\u003c\/h3\u003e\n\u003cul\u003e\n\u003cli\u003e\n\u003cp\u003eCredit is valid for 30 days.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCredit applies only to the same appliance discussed.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eHeatfix must perform the eligible repair.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eOne consultation credit may be applied per repair.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCredit applies to repair labor and cannot be exchanged for cash.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003cli\u003e\n\u003cp\u003eCredit does not apply to parts, delivery or unrelated services.\u003c\/p\u003e\n\u003c\/li\u003e\n\u003c\/ul\u003e\n\u003ch3\u003eImportant Information\u003c\/h3\u003e\n\u003cp\u003eA remote consultation is not a guaranteed diagnosis. Some appliance problems require in-person testing before the cause or repair price can be confirmed.\u003c\/p\u003e\n\u003cp\u003eThe technician will not instruct customers to perform unsafe electrical, gas, refrigeration or mechanical work.\u003c\/p\u003e\n\u003cp\u003eStop using the appliance immediately if you notice gas, smoke, sparks, exposed wiring, a burning smell or active flooding.\u003c\/p\u003e\n\u003cp\u003ePlease provide at least four hours’ notice to reschedule. A missed appointment without notice may require purchasing another consultation.\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eHeatfix Brooklyn LLC\u003c\/strong\u003e\u003cbr\u003eCall or text: \u003cstrong\u003e929-642-7270 \/ 929-712-4600\u003c\/strong\u003e\u003c\/p\u003e\n\u003cp\u003e\u003cstrong\u003eWebsite:\u003c\/strong\u003e \u003ca href=\"http:\/\/www.heatfixbklyn.org\/\"\u003ewww.heatfixbklyn.org\u003c\/a\u003e\u003cbr\u003e\u003cstrong\u003eShop \u0026amp; Book:\u003c\/strong\u003e heatfixbrooklyn.shop\u003c\/p\u003e","brand":"HeatFix Brooklyn LLC","offers":[{"title":"Default Title","offer_id":44299608981638,"sku":null,"price":20.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0663\/7414\/0038\/files\/HF-853-Tech.line.png?v=1787723530"},{"product_id":"fix-it-live-appliance-video-consultation","title":"Fix-It Live: 30-Minute Appliance Video Consultation","description":"\u003ch2\u003eShow Us the Problem—Live From Your Phone\u003c\/h2\u003e\u003cp\u003eBefore paying for an in-person service call or buying the wrong part, speak directly with a HeatFix technician during a private 30-minute video consultation.\u003c\/p\u003e\u003cp\u003eShow us what your appliance is doing, and we’ll help identify the likely cause, guide you through safe troubleshooting and explain your best next step.\u003c\/p\u003e\u003ch3\u003eWhat’s Included\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003e30-minute private video consultation\u003c\/li\u003e\n\u003cli\u003eLive visual review of the appliance problem\u003c\/li\u003e\n\u003cli\u003eSafe, technician-guided troubleshooting\u003c\/li\u003e\n\u003cli\u003ePossible cause of the problem, when identifiable\u003c\/li\u003e\n\u003cli\u003ePart or service recommendations\u003c\/li\u003e\n\u003cli\u003eRepair-versus-replacement guidance\u003c\/li\u003e\n\u003cli\u003eHelp arranging an on-site HeatFix visit if needed\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eYour $49 Can Go Toward the Repair\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eBook a qualifying HeatFix on-site repair within seven calendar days, and your $49 consultation fee will be credited toward the completed repair.\u003c\/strong\u003e\u003c\/p\u003e\u003ch3\u003eProblems We Can Review\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eRefrigerator or freezer not cooling\u003c\/li\u003e\n\u003cli\u003eWasher not filling, draining or spinning\u003c\/li\u003e\n\u003cli\u003eDryer not heating or taking too long\u003c\/li\u003e\n\u003cli\u003eStove or oven not lighting or heating\u003c\/li\u003e\n\u003cli\u003eDishwasher problems\u003c\/li\u003e\n\u003cli\u003eLeaks, unusual noises and error codes\u003c\/li\u003e\n\u003cli\u003eAppliance part and model-number identification\u003c\/li\u003e\n\u003cli\u003eMinor installation and handyman questions\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eHow It Works\u003c\/h3\u003e\u003col\u003e\n\u003cli\u003ePurchase your consultation.\u003c\/li\u003e\n\u003cli\u003eHeatFix will contact you to arrange a convenient appointment.\u003c\/li\u003e\n\u003cli\u003eSend us the appliance model number, photos and error code, if available.\u003c\/li\u003e\n\u003cli\u003eJoin the call through WhatsApp Video, Zoom or Google Meet.\u003c\/li\u003e\n\u003cli\u003eShow us the problem and receive professional guidance.\u003c\/li\u003e\n\u003c\/ol\u003e\u003cp\u003e\u003cstrong\u003ePlease have your appliance model number, good lighting and a working phone camera ready for the appointment.\u003c\/strong\u003e\u003c\/p\u003e\u003ch3\u003eImportant Safety Information\u003c\/h3\u003e\u003cp\u003eThis service provides remote troubleshooting and professional guidance based on what can be safely observed during the call. Some problems require an on-site inspection, so a complete diagnosis or successful repair cannot be guaranteed.\u003c\/p\u003e\u003cp\u003eCustomers will not be instructed to open gas connections, touch exposed electrical wiring, bypass safety devices or perform hazardous work. If you smell gas, see smoke or sparks, notice exposed wiring or have active flooding, stop using the appliance and contact the appropriate emergency service or qualified professional.\u003c\/p\u003e\u003cp\u003e\u003csmall\u003eThe $49 service credit applies to one qualifying HeatFix on-site repair booked within seven calendar days in our service area. It has no cash value, is non-transferable and cannot be combined with another promotion. 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Regular price: $119.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eDon’t just get an opinion—get a complete appliance rescue plan.\u003c\/p\u003e\u003cp\u003eThe HeatFix Appliance Rescue Blueprint is more than a video consultation. It is a personalized seven-day support package designed to help you understand your appliance problem, avoid unnecessary purchases and confidently choose your best next step.\u003c\/p\u003e\u003cp\u003eYour package begins with an initial live video assessment lasting up to 45 minutes. HeatFix then researches your specific appliance model, reviews the symptoms, helps identify possible parts and prepares a written Appliance Rescue Blueprint created specifically for you.\u003c\/p\u003e\u003ch3\u003eYour Complete Rescue Package Includes\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eOne live video assessment lasting up to 45 minutes\u003c\/li\u003e\n\u003cli\u003eReview of one appliance and its related symptoms\u003c\/li\u003e\n\u003cli\u003eModel-specific research by HeatFix\u003c\/li\u003e\n\u003cli\u003eError-code and available service-history review\u003c\/li\u003e\n\u003cli\u003ePossible replacement-part identification\u003c\/li\u003e\n\u003cli\u003eGuidance on where to purchase a compatible part\u003c\/li\u003e\n\u003cli\u003ePersonalized repair-or-replace recommendation\u003c\/li\u003e\n\u003cli\u003eWritten Appliance Rescue Blueprint\u003c\/li\u003e\n\u003cli\u003eSeven days of related follow-up support through WhatsApp\u003c\/li\u003e\n\u003cli\u003eOne 15-minute follow-up video call\u003c\/li\u003e\n\u003cli\u003e$50 credit toward an eligible HeatFix on-site repair in our service area\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eYour Personalized Blueprint May Include\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eThe most likely causes based on the available information\u003c\/li\u003e\n\u003cli\u003eSafe checks that do not require opening gas or electrical systems\u003c\/li\u003e\n\u003cli\u003ePotential parts requiring further verification\u003c\/li\u003e\n\u003cli\u003eQuestions to ask before authorizing a repair\u003c\/li\u003e\n\u003cli\u003eRepair-versus-replacement considerations\u003c\/li\u003e\n\u003cli\u003eYour safest and most cost-effective next step\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eSeven-Day Follow-Up Support\u003c\/h3\u003e\u003cp\u003eWhatsApp is the preferred method for follow-up questions. Customers may message HeatFix at \u003cstrong\u003e929-642-7270\u003c\/strong\u003e during the seven-day support period.\u003c\/p\u003e\u003cp\u003eHeatFix will normally respond within one business day. Follow-up support covers questions related to the same appliance and the problem reviewed during the initial assessment. It does not include a second appliance, a new unrelated problem or emergency assistance.\u003c\/p\u003e\u003cp\u003eThe seven-day support period begins when the initial video assessment is completed. The included 15-minute follow-up call must be scheduled and used during that seven-day period.\u003c\/p\u003e\u003ch3\u003ePerfect for Customers Who\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eHave received conflicting repair advice\u003c\/li\u003e\n\u003cli\u003eAre concerned about purchasing the wrong part\u003c\/li\u003e\n\u003cli\u003eHave a recurring or difficult appliance problem\u003c\/li\u003e\n\u003cli\u003eWant a professional second opinion\u003c\/li\u003e\n\u003cli\u003eNeed help deciding whether to repair or replace\u003c\/li\u003e\n\u003cli\u003eWant continued support after the first video call\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eHow It Works\u003c\/h3\u003e\u003col\u003e\n\u003cli\u003ePurchase the Appliance Rescue Blueprint for the introductory price of $79.\u003c\/li\u003e\n\u003cli\u003eSend HeatFix the complete model and serial numbers, photos, videos, error codes and known repair history.\u003c\/li\u003e\n\u003cli\u003eAttend your scheduled live video assessment of up to 45 minutes.\u003c\/li\u003e\n\u003cli\u003eHeatFix reviews the submitted information and researches your appliance model.\u003c\/li\u003e\n\u003cli\u003eReceive your personalized written Appliance Rescue Blueprint.\u003c\/li\u003e\n\u003cli\u003eUse WhatsApp for related questions during your seven-day support period.\u003c\/li\u003e\n\u003cli\u003eSchedule and complete your included 15-minute follow-up call.\u003c\/li\u003e\n\u003c\/ol\u003e\u003ch3\u003eReceive a $50 Repair Credit\u003c\/h3\u003e\u003cp\u003e\u003cstrong\u003eIf your appliance requires professional service, book an eligible HeatFix on-site repair for the same appliance within 30 calendar days and receive a $50 credit toward the completed repair.\u003c\/strong\u003e\u003c\/p\u003e\u003cp\u003eThe credit has no cash value, is non-transferable and cannot be combined with another discount or promotion.\u003c\/p\u003e\u003ch3\u003eCancellation, Rescheduling and Missed Appointments\u003c\/h3\u003e\u003cul\u003e\n\u003cli\u003eCustomers may reschedule once by providing at least 24 hours’ notice.\u003c\/li\u003e\n\u003cli\u003eCancellations made at least 24 hours before the scheduled assessment may qualify for a refund if HeatFix has not begun the model research or written preparation.\u003c\/li\u003e\n\u003cli\u003eOnce model research, parts research or written preparation has started, the service becomes non-refundable.\u003c\/li\u003e\n\u003cli\u003eCancellations made with less than 24 hours’ notice are non-refundable.\u003c\/li\u003e\n\u003cli\u003eMissed appointments are non-refundable.\u003c\/li\u003e\n\u003cli\u003eA customer arriving late will receive the remaining portion of the scheduled appointment time.\u003c\/li\u003e\n\u003c\/ul\u003e\u003ch3\u003eImportant Safety Information\u003c\/h3\u003e\u003cp\u003eThis service provides professional remote guidance based on the information, images and video available. It does not guarantee a complete diagnosis, part availability or a successful repair.\u003c\/p\u003e\u003cp\u003eAll part numbers and compatibility must be confirmed using the appliance’s complete model and serial numbers before purchase. Replacement parts are not included in the service price.\u003c\/p\u003e\u003cp\u003eCustomers will not be instructed to open gas connections, touch exposed electrical wiring, bypass safety devices or perform hazardous work. HeatFix may stop the remote assessment and recommend an on-site inspection whenever the condition cannot be evaluated safely.\u003c\/p\u003e\u003cp\u003e\u003csmall\u003eThis package covers one appliance. Follow-up support is limited to the appliance and problem reviewed during the initial assessment. This service is not monitored for emergencies.\u003c\/small\u003e\u003c\/p\u003e\u003cp\u003e\u003cstrong\u003eHeatFix Brooklyn LLC\u003c\/strong\u003e\u003cbr\u003eCall or text: 929-642-7270 or 929-712-4600\u003cbr\u003eWhatsApp: 929-642-7270\u003cbr\u003eShop and book: heatfixbrooklyn.shop\u003c\/p\u003e\u003ch3\u003eBlueprint Delivery\u003c\/h3\u003e\u003cp\u003eYour written Blueprint is normally delivered within two business days after the video assessment and receipt of the requested information.\u003c\/p\u003e","brand":"HeatFix Brooklyn LLC","offers":[{"title":"Default Title","offer_id":44392224751750,"sku":null,"price":79.0,"currency_code":"USD","in_stock":true}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0663\/7414\/0038\/files\/HF-03.png?v=1789699458"}],"thumbnail_url":"\/\/cdn.shopify.com\/s\/files\/1\/0663\/7414\/0038\/collections\/new-HF.png?v=1789697572","url":"https:\/\/heatfixbrooklyn.shop\/collections\/appliance-services-consultations.oembed","provider":"HeatFix Brooklyn LLC","version":"1.0","type":"link"}